Effective Date: 17 July 2025
Welcome to VJ Stationers (“we”, “us”, or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website vjstationers.co.za or contact us via our communication channels.
We may collect and process the following types of personal information:
Contact Information: Name, email address, phone number, physical/delivery address.
Order Information: Details of products purchased, payment details (processed securely via third-party providers), delivery instructions.
Website Usage Information: IP address, browser type, device type, pages visited, time and date of visit (collected via cookies and analytics tools).
Communication Information: Records of correspondence with us (including queries, feedback, and support requests).
We use your personal information for the following purposes:
To process and fulfil your orders.
To respond to your queries and provide customer support.
To improve our products, services, and website functionality.
To communicate important updates or marketing (where you have opted in).
To comply with legal obligations and protect our rights.
We do not sell your personal information. We may share your information only in the following circumstances:
Service Providers: With trusted third-party providers who assist us with payment processing, delivery, website hosting, analytics, or customer communication—only as necessary and subject to confidentiality agreements.
Legal Requirements: If required by law or to protect our legal rights.
Our website uses cookies and similar tracking technologies to enhance your experience and analyse site usage. You may control cookie preferences in your browser settings. For more details, please refer to our Cookie Policy.
We implement reasonable security measures to protect your information from unauthorised access, disclosure, alteration, or destruction.
Under the Protection of Personal Information Act (POPIA), you have the right to:
Access the personal information we hold about you.
Request correction or deletion of your personal information.
Withdraw consent for processing your information (where applicable).
Lodge a complaint with the Information Regulator (South Africa).
To exercise your rights, please contact us at info@vjstationers.co.za or call 021 556 6881.
We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law.
Our website may contain links to external sites. We are not responsible for the privacy practices or content of such sites.
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date noted at the top.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
VJ Stationers
Email: info@vjstationers.co.za
Phone: 021 556 6881
Location: Cape Town, South Africa
